Wash:

• Cold Water
• Turn inside out
• Gentle cycle
• Mild detergent
• No fabric softener or bleach

Dry:

• Hang dry only

Items are custom printed per order and no returns or refunds will be permitted. We do not refund orders for buyer’s remorse or returns for size exchanges. Because items vary in sizing, please read through the description and size charts carefully before placing your order.

Any claims for misprinted/damaged/defective items must be submitted within 7 days after the product has been received.  If you notice your item showed up damaged, please submit a report HERE.

Defective items are items that experience issues with the print after proper care and washing instructions have been followed. If your item is starting to peel you can submit pictures within 30 days of delivery for replacement consideration. It you notice issues with your print, please submit a report HERE.

We chose to do direct to garment printing because the machines use environmentally friendly water based inks and the process itself is highly efficient.

Creating made to order items will prevent overproduction and waste.

We partner with a global printing and shipping facility which allows us to ship across the world with flat rate shipping.

What should I do if my package is lost?

All lost package claims must be submitted no later than 30 days after the estimated delivery date. If you package is missing, please submit a claim HERE right away so we can get the claim into the printing facility within the 30 day window.

What if my package has been marked as delivered but I did not receive it?

If your package has been marked as delivered but you have not received it you MUST contact the carrier to submit a claim.

Why?

In order to move your claim forward we require proof of confirmation from the carrier that your package was misplaced or delivered incorrectly by them. Once you have confirmation from the carrier that the package has been mishandled please submit the correspondence to us and we will do our best to move your claim forward.

Keep in mind we are not accountable for the mishandling of packages by carriers.

If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself or your end customer (if and as applicable).

Items are shipped from various fulfilment locations around the globe. Some products may be subject to import duties fees and taxes. Customers are responsible for all fees associated with import.